Dear Valued Pat’s Garage Customer,
As we learned of the shelter-in-place order announced by various Bay Area counties to slow the spread of the COVID-19 virus, we wanted to echo our concern and sincerely hope for your well being and the well being of your loved ones.
Yesterday’s Press Release from the Office of SF Mayor London Breed deemed the Auto Repair industry an “Essential Business.” For the time being, and unless we communicate otherwise Pat’s Garage is OPEN for Business during the Shelter-in-Place. Travel to and from an “Essential Business” is considered “Essential Travel” and exempt from Shelter in Place restrictions, except for Social Distancing which remains in force at all times per Section 10 of the March 16th, 2020 Order of the County Health Officer to Shelter-in-Place.
At Pat’s Garage, we closely follow local, state and federal governments’ guidelines to ensure each other’s safety and minimize the spread of the Coronavirus.
We are following CDC and County Department of Health guidelines to protect you, our employees, and the public in general, and are taking steps that include, but are not limited to:
- Suspension of “Waiting” for your vehicle while being serviced.
- When in a vehicle, staff continues to wear gloves and wipe down necessary components of the vehicle with sanitizing wipes.
- Our staff will continue to consistently sanitize all areas of our service shop and offices.
- We follow recommended Social Distancing rules.
- Our staff will stay home if showing signs of flu like symptoms.
- We continue to wash hands frequently for at least 20 seconds.
Furthermore, moving forward we encourage “touchless” vehicle drop off:
When dropping your vehicle off in the morning, feel free to drop your keys off in our mail slot located at the bottom of our office stairs. We will then be in communication via phone calls and texts to address your vehicles needs. If possible, please have your vehicles key in an envelope labeled with your name on it when dropping off. We also can take payment over the phone to expedite the check out process when your vehicle is ready to be picked up.
These are unprecedented times, and like all local businesses that are currently open, we are monitoring the situation on a daily/weekly basis. Reliable transportation is important and we want you to feel comfortable knowing that if your vehicle needs servicing, we are taking every measure necessary to protect the health and safety of our community while addressing your vehicles needs– as this is of the utmost importance in these unprecedented times.
As an added incentive, for those who need servicing on their vehicle our Spring Special will be extended until April 30th, 2020 – and we will offer $20 off if any additional repairs are needed.
Thank you for your continued support. Be safe. Be well. We will get through this together. If you have any questions or concerns or would like to make an appointment, you can take advantage of our online appointment form or simply give us a call.
All the Best,