I have mixed feelings about this place. I needed my radiator replaced and saw great reviews so I took my car to Pats garage. I needed it fixed before a road trip to LA and that was a week and a half from the time I dropped off my car. They were busy but still offered to take in my car, which I appreciate. Their diagnostic report is really awesome. They provide a detailed electronic copy with pictures and lots of information which I’ve never seen any other mechanic do. When I got my car back (in time), the horn was no longer working which I noticed on my road trip to LA. I was a bit frustrated because I’m already a nervous driver and now I was stuck on a long road trip with a non functioning horn. I took my car back to Pats and they said the issue was that wire wasn’t plugged in properly and because my car is older and had some rust the connection wasn’t great (I assume the wire came loose when they were replacing the radiator). They still charged me $95 for diagnostics. I don’t like conflict so I paid the fee. However, I am pretty frustrated because the way I see it, the horn was totally fine when I gave it to them, the car was returned with a non functional horn, and then they charged me to fix the problem that they created. For context, they usually charge ~$190 for diagnostics, so $95 was discounted because it was an easy fix. But in my opinion I shouldn’t have been charged anything. The car should never have been returned to me in that state. Although I love the detailed service reports, I will not be returning because I think the way they dealt with the horn issue is very unprofessional.