San Francisco's Japanese Auto Repair Specialists

This was my first visit to Pat's and it was great. They checked out my 2023 Forester. The welcome was warm, communication was great and they accommodated my schedule. Booking was easy. I will be returning!

Extremely disappointed 😔 I really wanted to use the shop but the customer service was unprofessional and rude. They told me they will call me back with an estimate for the work I needed to do. After waiting for a few days there was no reply so I called back. They gaslighted me by saying there was a miscommunication and they don’t do callbacks for estimates over the phone (even though they offered that again towards the end of the call??). They weren’t able to provide estimates even for simple work such as wheel rebalancing, claiming they can only do that in person. Other shops in the past have always been able to give estimates for such standard jobs.

First time customer. Pat's Garage fixed the problem in no time. Very friendly and professional check-in service.

Been bringing my car to Pat’s for 7 years and had nothing but great experiences. Really experienced mechanics and classy front office staff.

I have been taking my vehicle here for several years. They do excellent work. They are also very honest about which repairs are needed and which are not needed.

Responsive and clear in communications, quick, clean and thorough in the work they did: first oil change for our new Kia, and complete review of all the details. I kind of felt like family there...

The garage did the work anticipated in a a short amount of time in the morning while I waited in the office area (after setting this up beforehand over the phone) The office manger explained everything that was going to be done as well as the charges. Very competent and helpful staff. Been a customer for 20 years.

I had a wonderful experience at Pat's. They were very detailed, and honest, and the service was friendly and timely. Highly recommend!